Dear Valued Reliable Oil Customer,
After servicing homeowners in Colchester and the surrounding area for the past 30 plus years, the ownership and management of Reliable Oil has passed ownership of the company effective August 1, 2017 to Daniels Energy. In an effort to ensure that customers would receive the same care and level of service, Daniels Energy was chosen for its 91 years of continuous family ownership, its active participation in the Colchester community as members of The Colchester Business Association, and the availability of services that it will be able to provide to meet the growing home comfort needs of its customers. On behalf of the previous owners of Reliable Oil we extend their deepest gratitude for the loyal patronage you have afforded them over the years and they do so in knowing that you will be well taken care of by the Daniels Family and our Staff
Welcome to The Daniels Energy Family!
Reliable Energy of Colchester, LLC.
Over the next few months as we get to know each other, we thought you might have some questions, so please contact us and one of our Customer Care Team Members will be happy to answer your questions. Here of some of the many benefits that you will now have access to:
- Our 24/7 Service Department offering annual maintenance (tune-up) and repairs for your heating, hot water, and air conditioning systems.
- Ultra Blend 4 Home Heating Oil which keeps your heating system running cleaner and more efficiently.
- Degree Day monitored fuel delivery system, wireless dispatch and a clean modern fleet of delivery and service vehicles.
- Installation of Home Heating Equipment, Hot Water Heating Equipment, and Air Conditioning.
- Propane Delivery and Service and Installation of propane heating and water heating equipment as well as fireplace propane log sets.
- A team of 6 Customer Care Representatives to assist you during normal business hours. After hours our Answering Service takes Emergency calls only and they have direct access to our on-call staff.You will still contact us on the same phone number, 860-537-1004. With regrets you will no longer be able to conduct business at the Reliable Oil/Auto Center office in Colchester.
- We accept all major forms of payment, MasterCard, Visa, Discover, Bank Debit Cards and Personal checks. We have Auto Bill Pay and E-Billing available for your convenience. We do not conduct any delivery or service transactions with cash. Our fuel delivery drivers and service technicians do not handle cash for safety and security reasons. If you need to conduct business in cash you would have to visit our office in Portland.
- The Daniels Family is proud to be operating Daniels Energy into their fourth generation. David, Bob and John Daniels work side by side with all Daniels Staff members on a daily basis. We still offer customers “good service at a fair price” which were the words of the family company founder and are still practiced today.
We would like to extend a special offer to our new Reliable Energy customers on Automatic Fuel Delivery: You may purchase our Reliable Standard Service Plan for a discounted rate of $199.95 (normal price $249.95). This plan provides your yearly tune up and offers a 15% discount on any other repairs during normal business hours.
For Reliable customers on Will Call Delivery we can offer our Reliable Economy Service Plan of $299.95. This plan includes your annual tune up and a 15% discount on repairs done during normal business hours only.
Please call us to add one of these plans to your account and schedule your tune-up. You may also email us.
We welcome all of you to our family and look forward to many years of providing you with your home comfort needs.
-David, Bob, and John Daniels and the Entire Daniels Energy Staff
CT License S1-385517 HOD#19